Spirit Terms and Conditions

Welcome to Spirit. These Terms and Conditions ("Terms") govern your access to and use of our website, located at Spirit Casino.com, together with all games, promotions, and services we provide. By registering an account, using the Spirit app, or placing a wager through Spirit Casino, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of this document, you must not use our services.

Operator and Licensing

Spirit is owned and operated by Stable Tech N.V., a company licensed and regulated by the Curaçao Gaming Authority under license number OGL/2024/161/0191. We launched our platform in 2024 and have since built our offering around a large catalogue of slots, live dealer games, and table games for players across international markets, including Germany, Italy, Norway, Canada, Australia, and New Zealand. We provide localized versions of our site, including English, German, English (AU), English (NZ), English (CA), French (CA), Italian, and Norwegian, so you can enjoy Spirit in the language that suits you best.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. Before completing Spirit register, you must provide accurate, current, and complete information. We reserve the right to request identity verification documents at any time, and we may suspend or close your account if we discover false or misleading data.

  • You may hold only one account with us; duplicate accounts will be closed and associated funds forfeited.
  • We do not accept registrations from residents of restricted jurisdictions, including but not limited to the United States, United Kingdom, Spain, and a wide range of other listed countries.
  • You are solely responsible for ensuring that online gambling is legal in your country before you proceed with Spirit login.

Deposits, Withdrawals, and Payment Methods

We support a wide range of payment options, including Visa, Mastercard, Maestro, Bank Transfer, Interac e-Transfer, Skrill, Neteller, ecoPayz, MiFinity, MuchBetter, Jeton, Pay4Fun, Paysafecard, Neosurf, CashtoCode, Flexepin, and various cryptocurrencies such as BTC, ETH, LTC, BCH, DOGE, USDT, BNB, ADA, and TRX. Every spirit deposit must meet our minimum requirement of €/$20 (or the equivalent in NOK, CAD, AUD, NZD, or crypto). Minimum withdrawal amounts are set at €/$20, with adjusted thresholds for other currencies.

Withdrawal limits apply per week and per month, and these limits increase as you progress through our VIP Club. Spirit withdrawal requests are typically processed within 0-24 hours, though identity verification may extend processing time up to 72 hours. Once approved, cashouts via cards, e-wallets, and crypto are usually instant, while bank transfers may take up to three working days. We reserve the right to request additional verification before releasing any payout, particularly for first-time withdrawals or large sums.

Bonuses and Promotions

We offer a generous spirit bonus structure, including our Welcome Package of up to €/$15,000 plus 350 Free Spins across your first four deposits, activated using codes such as SPIRIT, GHOST, BUSTER, and HAUNT. Our spirit bonus code offers also include Monday Reload, Tuesday Reload, Wednesday Triple Reload, Friday Reload FS Ladder, Weekend Reload, Wildin' Sunday, Live Reload, and a Crypto Bonus with no wagering requirement. Any spirit no deposit bonus or spirit free spins offer we run from time to time will carry its own specific terms, which will be disclosed at the time of the promotion.

  • Standard wagering requirements are 50x the bonus and free spins amount unless stated otherwise.
  • Maximum withdrawal from bonus funds is capped at 5x the bonus amount.
  • Jackpot slots are excluded from wagering contribution.
  • All bonuses offered by us are non-sticky and subject to the validity periods specified in each promotion.
  • We do not offer bonuses to players from Finland, Sweden, Israel, Spain, the UK, or the USA.

We reserve the right to modify, suspend, or cancel any promotion at our discretion, and we may void winnings obtained through bonus abuse, including the use of multiple accounts or prohibited strategies.

Games and Fair Play

Our platform features over 9,000 games in total, including more than 8,000 slots, 350+ live games, and 500+ jackpot titles, supplied by renowned providers such as Pragmatic Play, NetEnt, Play'n GO, Hacksaw Gaming, Evolution, and many others. We use certified random number generators and independently audited software to ensure fair outcomes across our entire spirit slots library. Live casino games, including blackjack, roulette, baccarat, poker, and game shows, are streamed in real time from licensed studios.

We may, at our sole discretion, limit the maximum bet size, restrict certain games for bonus play, or exclude specific titles from contributing to wagering requirements. Any attempt to exploit technical errors, bugs, or glitches in our games will be treated as a breach of these Terms and may result in account suspension.

VIP Club and Loyalty Program

Players who make lifetime deposits of €/$2,500 or more automatically qualify for our VIP Club, which includes Bronze, Silver, Gold, Platinum, Black, and Supreme tiers. VIP members receive a personal manager, reduced wagering requirements, higher cashback, exclusive bonuses, and increased withdrawal limits. Our Comp Points system allows you to earn points on slots, live games, and instant win titles, which can later be redeemed through our Bonus Shop. We also run seasonal promotions, including Lucky Spin, Guaranteed Lottery, and Telegram Bonus campaigns, all governed by their own specific rules published at the time of release.

Mobile and App Usage

We provide our services through desktop, mobile browser, and dedicated iOS and Android applications. Downloading the Spirit app does not grant you any ownership rights over our software; it is licensed to you solely for personal, non-commercial use. We may update, modify, or discontinue the Spirit app at any time without prior notice, though we will make reasonable efforts to inform users of significant changes.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraud, money laundering, bonus abuse, multiple accounts, or any breach of these Terms. In such cases, we may withhold winnings and return only the net deposited amount, subject to applicable laws. You may also request closure of your own account at any time by contacting our support team.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, loss limits, session time reminders, and self-exclusion options. If you feel your gambling activity is becoming problematic, we encourage you to reach out to our support team or external support organizations for assistance.

Customer Support

Our customer support team is available 24/7 via LiveChat and email at support@Spirit Casino.com. We offer assistance in English, German, Portuguese, and Russian. Whether you need help with a spirit withdrawal, a technical issue, or a question about our promotions, our team is ready to assist you at any time.

Changes to These Terms

We may update these Terms periodically to reflect changes in our services, regulatory requirements, or business practices. Continued use of our website or the Spirit app after any changes constitutes your acceptance of the revised Terms. We recommend reviewing this page regularly to stay informed of any updates.

Governing Law

These Terms are governed by the laws applicable to our Curaçao gaming license. Any disputes arising from your use of our services will first be addressed through our internal complaints procedure before pursuing external resolution channels.